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Our Shopping Policy

Online shopping is made easy here at DGF. We create a user friendly shopping experience for all our dolls around the world. Here are a few things to note before shopping with us:

 

PAYMENT OPTIONS:

We offer two payment options: Paypal and Credit/debit card (Payments are all secure). Unfortunately, We do not accept AMEX and Diners cards.

 

OUR PRODUCTS:

Our products are designed in Australia and sourced by our amazing team of Buyers. We have a massive range of products to suit your fashion needs with competitive prices. Hundreds of styles are added daily to our store to cater for our fast pace lifestyle. 

 

OUR PRICE:

All prices are in Australian Dollars!

 

OUR SERVICE:

Our team here focuses on providing quality and five star service to our customers. Delivery is fast and our customer serivce team here is always eager to help. We value all feedbacks so bring them on!

 

QUALITY ASSURANCE:

Before any parcels are delivered to your doorstep, Our QA team double check all stock before packing assuring your order is wrapped with lots of love and care. 

 

ITEMS UNAVAILABLE AFTER PURCHASE:

In rare cases, if item/s from your order (applies to orders over $50) is unavailable you will be notified via email within 24 hours and will be issued a credit note to avoid delay in despatching your available item/s.

 

DESCRIPTION:

Desciption and prices on our items which appear on our website are usually accurate, however errors may occur. If we discover an error we will inform you to give you the option to confirm your order at the correct price or cancelling it. 

 

OPENING HOURS:

Our office is located in Sydney, AUSTRALIA. We are open 9am-5pm AEDT. Please be patient with us if you do contact us on weekends and closing hours, We try our best to respond to your emails within 24 hours.